Terms & Conditions

 

 Terms & Conditions

I strive to provide you excellent teaching and customer service.  This document is a protocol for certain situations and helps ensure the integrity of my services.  Please read it in full and let me know if you have any questions before booking.  

By booking a class/workshop/private session, you are agreeing to the following:

NEW STUDENT REGISTRATION:

For the safety and protection of both student and teacher, all students are required to complete a Sign up form prior to the start of the first session, including a health questionnaire and waiver of liability.  Please complete this as accurately as possible, so I can deliver a safe and enjoyable session for you.

PAYMENT:

All classes must be pre-booked and paid for online, your booking and confirmed payment through the online booking system is non-refundable and reserves your space.

GROUP CLASS CANCELLATIONS, BOOKINGS & REFUNDS:

for Term Bookings:

By booking a term block of classes, you have a confirmed place in that class.  If you are unable to make any of the term booked classes, there is no facility to receive a refund. There is the option of a make up class, if space is available.

Jennie Jackson - The Adaptive Yogi holds the right to cancel/reschedule classes due to illness, being away, emergency or un-forseen extraneous circumstances. Jennie Jackson holds the right to employ a cover teacher under these conditions, if a cover teacher cannot be found and the class is cancelled - you will receive a make up opportunity or a credit towards the following term, if none of that suits, you can apply for a refund.

In the event that in-person classes cannot go ahead due to a Covid-19 lockdown or similar - you will be offered the online option. If this is not possible, your class credits will be transferred to the next available term, if this extends out too far and is not suitable, you can apply for a refund.

For any of the above circumstances, you will be notified via the contact email entered on the booking system (so please keep it up to date!).

PRIVATE SESSIONS:

Rescheduling:

You can change or cancel any booking up to 24 hours before the start time. By booking a session within 24 hours of the scheduled start time, you are not entitled to change or cancel. If you cancel a private session within the 24 hour period or miss a private session, you will be charged in full, at Jennie Jackson’s discretion, this can be waivered if there is no opportunity cost involved, please enquire with Jen.

Payment:

All sessions must be paid for in advance and the fees are non-refundable. Payment plans are negotiated on a case by case basis with Jennie Jackson. The Adaptive Yogi reserves the right to change fees.

Regular blocks:

If you purchase a block of privates, you accept that you are committing to scheduling to the amount of sessions purchased.  Thereafter, changing or cancelling this slot, the above rescheduling rules apply.

Lateness:

Your session will start on time and if you are late, the duration of the session will be reduced by the amount of time that you are late.

GENERAL GUIDELINES ON YOGA with THE ADAPTIVE YOGI:

Please:

  • Arrive a few minutes early to class so that we can start on time

  • Stay until the end of the class, including final relaxation – Savasana, as this is the most important part of the practice where you absorb all the benefits. 

  • Don’t check your phone or smart watch during class.  If there are exceptional circumstances and you need to check your phone please let me know in advance.  Otherwise try to switch off!

  • I recommend you don’t eat 2 hours before class and make sure you are well hydrated 2 hours before the session.

 

Your health and wellbeing

Yoga is a safe and effective form of exercise, and I take great care to ensure your wellbeing.  However, it is your responsibility to ensure the classes you take and the variations you choose are appropriate for your body.  If you have any health concerns, it is your responsibility to discuss these with a healthcare professional before joining my classes.

 

When practicing online, please adapt in ways suitable for you, take breaks as you need and practice in a safe space.  Should you feel unwell or feel pain, stop immediately and seek advice from a medical professional.  If in doubt about a pose or sequence, don’t do it.  

 

By booking a class with me, you agree to honor your body by adjusting the practice to your own capabilities and needs to ensure that no personal injury occurs.

 

I look forward to welcoming you to my classes.